Privacy Policy
- Effective Date: June 5, 2026
- Last Updated: June 5, 2026
Content
1. Who We Are
boardEX is a manufacturer and provider of interactive flat panel display (IFPD) solutions. Our products include hardware display units and an inbuilt website running in a stage environment to manage and deliver content through the panel. Our place of business is in Dubai, UAE.
2. Information We Collect
We may collect the following categories of information through the panel display and its inbuilt website:
Device and Usage Data
Device model, firmware version, session duration, touch interaction logs, and content displayed on the panel.
Network Data
IP address, network interface details, and connectivity status used to facilitate stage-environment website access.
Administrator Account Data
Name, email address, and credentials of users who register or log in to the panel's built-in web interface to configure or manage the display.
Configuration and Preference Data
Display settings, screen layout preferences, scheduled content, and other configuration options saved through the website interface.
3. How We Use Information
We use the information collected to:
- Operate and deliver the interactive flat panel display functionality.
- Enable and maintain the inbuilt stage-environment website.
- Authenticate and support administrator users.
- Diagnose technical issues, bugs, or performance problems.
- Provide firmware updates and product improvements.
- Comply with applicable legal obligations.
4. Data Sharing
We do not sell, trade, or rent personal data. We may share information only in the following limited circumstances:
- Service providers: Trusted vendors who assist in product maintenance, cloud storage, or technical support, bound by confidentiality obligations.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, data may be transferred as part of that transaction.
5. Data Retention
We retain data only as long as necessary for the purposes described in this policy or as required by law. Device usage logs are retained for up to 90 days. Account information is retained for the duration of the account's active status, plus a reasonable period thereafter for legal and audit purposes. Upon request, we will delete personal data in accordance with applicable law.
6. Security
We implement reasonable technical and organizational measures to protect the data we hold against unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security. We encourage administrators to use strong, unique passwords and to keep device firmware updated.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Request data portability.
- Withdraw consent at any time.
8. Children's Privacy
Our product and inbuilt website are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If changes are significant, we will notify administrators through the panel interface or via registered email. Continued use of the product after any update constitutes acceptance of the revised policy.
10. Contact Us
For privacy-related questions, requests, or complaints, please reach out to:
- Company: boardEX
- Location: Dubai, UAE
- Email: info@boardex.ae